Billing Support
I need help with...
Plan Information
-
How to Subscribe
To get started with a Midjourney plan, first create or log in to your account and head over to your Manage Subscription page on midjourney.com. ...
-
Comparing Midjourney Plans
All Midjourney plans are subscriptions - meaning they automatically renew on a monthly or yearly basis unless you set your plan to cancel. Midjo...
-
GPU Speed (Fast, Relax, Turbo)
To change how fast your images are made, adjust your GPU speed. Midjourney uses powerful Graphics Processing Units (GPUs) to handle the prompts ...
-
Subscription Fast Time Expiration
Keep in mind that any unused Fast time from your subscription will not carry over to the next month. Whether you're on a monthly or yearly plan,...
-
Purchasing Extra Fast Time
If you run out of Fast time before your subscription renews, you can easily purchase more to continue creating without delays. Visit the Manag...
-
Earning Free Fast Time
Looking to add more Fast time to your account? Midjourney provides a few ways to earn extra Fast time, perfect for keeping your creative project...
Account Management
-
Logging In & Connecting Accounts
Whether you're joining us for the first time or you're a returning user, it's important to sign in with the correct account. This helps make sur...
-
Managing Your Subscription
To manage your Midjourney image generation subscription, simply log in to midjourney.com. For help logging in, see our Logging In & Connecting A...
-
Finding Your Renewal Time
To know when your subscription renews, remember that it happens exactly on the same day and time each month as when you first subscribed. For th...
-
Upgrading or Downgrading Your Plan
Need to adjust your Midjourney plan? You can easily upgrade or downgrade from the Manage Subscription page on midjourney.com. If you're not logg...
-
Using Midjourney in Discord
All our subscription plans allow you to use Midjourney both on our website and in Discord. But if you want to make images in Discord, you will n...
-
Turning Off Automatic Renewals
All Midjourney subscriptions are set to renew automatically. If you'd prefer not to continue your subscription, you can cancel it via your Manag...
Payments
-
Accepted Payment Methods
Midjourney uses Stripe as our payment processor, which means you can only use payment methods that Stripe accepts. Generally, you can pay with m...
-
Editing Your Payment Information
Active Subscription: To review or update your payment details on an active subscription, go to your Manage Subscription page on midjourney.com. ...
-
Viewing Your Payment History
All your invoices and receipts are automatically emailed to the billing email address on file, so you might also find them in your inbox. Active...
-
Unsuccessful Payments
When a payment is declined, you will often see a pending transaction in your bank account. This is normal, and will go away automatically. It do...
-
Fixing a Paused Plan
If your subscription doesn't renew because of a payment failure, your plan will be marked as "Paused". This means that the renewal payment didn'...
-
Payment Currency
Midjourney accepts payments exclusively in US Dollars (USD). If you're paying with a currency other than USD, your bank will automatically conve...
Cancellations & Refunds
-
Canceling Your Subscription
You can cancel your Midjourney subscription at any time by going to your Manage Subscription page and clicking the Cancel Plan button. Your canc...
-
Requesting a Refund
You're eligible for a refund only if you've used less than 20 GPU minutes, or generated fewer than approximately 20 images, throughout the lifet...
Taxes & VAT
-
Tax / VAT Charges
When you purchase a Midjourney subscription, sales tax or Value Added Tax (VAT) may apply, depending on your location. Stripe, our payment proce...
-
Requesting a Tax Exemption
This article is for Midjourney subscribers from tax-exempt organizations paying for their subscription. Please note that we cannot modify tax st...
Magazines & Books
-
Midjourney Magazine Subscription FAQ
This FAQ applies to Midjourney Magazine subscriptions. If you have questions about individual orders placed on mag.midjourney.com for past issue...
-
Managing Your Midjourney Magazine Subscription
Your Midjourney Magazine subscription is entirely separate from your image generation subscription. To manage your magazine subscription, enter ...
-
Midjourney Store Orders FAQ
This FAQ applies to orders placed on mag.midjourney.com for past issues or books. If you have questions about your monthly Midjourney magazine s...