This FAQ applies to orders placed on mag.midjourney.com for past issues or books. If you have questions about your monthly Midjourney magazine subscription, see the Midjourney Magazine Subscription FAQ instead.
General Order Questions
Can orders be edited after they're placed?
Unfortunately, once an order is placed, we can't modify the items. However, if you need to cancel your order or update your shipping address, we might be able to assist. See below for more details.
Can orders be canceled and refunded after they're placed?
Orders that haven't yet been processed may be cancelable. Contact billing support as soon as possible for the best chance of canceling your order.
Can shipping addresses be changed after an order is placed?
We can potentially update your address before the order ships. Contact billing support as soon as possible to increase the likelihood of a successful change.
If an issue is sold out, when will it be restocked?
At this time, there are no plans to restock any sold-out issues.
What if my store order is missing or damaged?
If your order is missing or damaged, reach out to billing support within 30 days of your order date, and we'll gladly assist you.
Are customs fees and taxes included in the price?
No, you'll be responsible for additional customs/duties/import fees and brokerage fees payable to the shipping carrier based on your location, prior to delivery.
Do packages ship with tracking?
Individual magazine issue orders do not include tracking unless the order includes a Midjourney Year One book, or if shipping multiple issues/copies internationally. You'll receive a shipment confirmation email with the tracking number if available once your order ships.
Can I get an invoice for orders from the store?
We can't generate invoices for orders made through the Midjourney Store, but a receipt should be emailed to you automatically.
Year One Book Questions
When will I receive my Midjourney Year One book?
Orders typically ship within 2 business days, excluding holidays. Delivery generally takes 5-7 business days within the United States and Canada, and 1-2 weeks for international orders. You'll receive a confirmation email with a tracking number once shipped.
Does the Midjourney Year One book ship internationally?
Yes, Midjourney Year One ships to most parts of the world. Please note that international delivery may take several weeks.
How do Midjourney Year One books ship?
Year One books ship with tracking. A tracking number will be emailed to you once your order ships. United States deliveries are via USPS, Canadian deliveries via Canada Post, and international orders via FedEx or UPS.
Is there a digital version of the book?
No, Midjourney Year One is a physical book intended to celebrate our progress as a technical team and creative community.
What if my book is missing or damaged?
If your order is missing or damaged, reach out to billing support within 30 days of your order date, and we'll gladly assist you.