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      Contacting Support
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        Contacting Support

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          Article Summary

          Most issues can be resolved without needing manual intervention. If you're still stuck, follow the instructions below to get help.

          Self-Help

          Please make sure that you've reviewed our comprehensive documentation before you reach out to support!

          Tech Support and General Questions

          If you have an issue with the Midjourney Bot or Midjourney.com website, we provide support directly within Discord. You can find help in the #member-support channel, just above the newbies rooms.

          member-support

          This channel is run by volunteers and helpful members of our community, and can't assist with billing issues. However, it's the fastest way to get an answer or fix for a problem you're experiencing.

          Billing Support

          Have a billing issue? We provide support by email. Just reach out to billing@midjourney.com. Please include a full description of your issue, and your latest Invoice Number, if you have one. It'll be in the latest invoice or reciept email from Midjourney, and is formatted as XXXXXXXX-XXXX. This will help our team respond as quickly as possible. Thank you for your patience!

          Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. We are a small self-funded team focused on design, human infrastructure, and AI.
          Support
          For questions or support visit the Midjourney Discord support channels.
          Sites